Caseys Removals

It was such a pleasure dealing with Casey's from the initial request for a quotation to the actual move. Everybody was friendly and could not have been more helpful. The actual move was a dream - the team turned up on time - super efficient and cheerful. Although we packed ourselves, everything was moved with great speed, with

no damage to the property or the furniture and other contents. They also put together the big items we had to take apart (beds/table). Would recommend Casey's in the highest possible terms!

Move size: 2 Bedroom Home Service cost: £1168

Of all the removal companies I have used over the years Casey's has been definitely the best.

What impressed me the most was the removal teams professionalism and help in doing the last minute packing literally on the day of the move. Also an extra person was provided for unloading. Unlike previous moves all my possessions arrived undamaged.

A nice touch is that a lot of Casey's vehicles have personalised number plates, so obviously the owners care a lot about the impression that their company gives.

Highly recommended use them and you won't be disappointed.

Service cost: £750

The actual removal team were very helpful & professional. But the management were the complete opposite. I was told the quote was to cover the van & men for the whole day, but then when 2 items couldn’t fit into the new property they wanted to charge me another 25% to return them to one of the previous addresses, even though the move had finished by 2pm, and the address was just 2 miles from their offices.
So in my opinion, they thought they could hold me to ransom on what is obviously an already stressful day. What should of been a happy day, was spoilt by the greedy management of the company, & their actions reduced me to tears.

Service cost: £1000

We had a long distance removal which was complex as we had 2 properties to move. Casey's staff were excellent, helpful, hardworking and really knew how to move everything carefully. They wrapped up everything and brought spare boxes, cloth etc to protect items we had not wrapped properly! It was a long way (280 miles) and they arrived the next day in the morning and offloaded everything in a calm and organised manner. We had a lot of heavy items and they were able to provide 3/4 guys to take care of it all. I would recommend them to anyone who wanted a good reliable removals firm. No damage and nothing missing. Really good service and value for money.

Service cost: £2700

Initially we had a good experience with Casey's as they shifted around other removals to accommodate us. I paid a deposit and was sent a confirmation email only to get a call the day before we were due to move to cancel! Their explanation was that the confirmation email dates were only provisional yet there were NO INSTRUCTIONS on their email comms telling us we needed to call to confirm. We received no follow up from their team after paying the deposit which would have been logical. Clarity of communication needs to improve on something so critical! We got lucky and booked AnyVan with 24 hours notice who offered a full packing service at a much cheaper price.

Service cost: £2700